Human-centred design strategy that has lasting impact

I’d describe myself as a creative problem solver.

By trade I’m a Strategist and what gets me out of bed in the morning is helping people and organisations solve challenges through innovative experiences that drive growth. To achieve this, I believe in the power of human-centred design, smart technology and data that deliver seamless and inclusive experiences. I have over 18 years of experience in both in-house and consulting roles across the UK and New Zealand and I’ve had the privilege of working with some fantastic brands and people.

I’m inspired and driven by other people who are passionate about what they do and I’m at my best when I can hit the sweet spot between the ability to do deep work, as part of a collaborative team.

Christian played a key role in supporting our strategic planning, always bringing fresh insights into CX strategy and digital innovation. His commitment and positive approach made complex projects smoother and more successful. Christian has a rare mix of analytical / strategic thinking and people leadership skills. He has the ability to communicate complex ideas clearly and facilitate meaningful discussions, so naturally brings out the best in those around him. I can not recommend him highly enough.
— Tim von Dadelszen, Head of Digital Innovation, Partners Life

Industries and experience

Product and SaaS
Fintech
Life and health insurance
Healthcare
B2B / B2C

Capabilities

Experience strategy
Product strategy and roadmapping
Customer research and insights
Data and analytics strategy and insights
Content strategy